FAQS

What is an Escape Room?

Observation is key. You may notice the clock stopped at midnight, a picture hanging askew, or a shoe print left behind. What is the significance of it all? Escape Room Games take place in fun, immersive themed rooms where you explore, examine and engage in your surroundings. Solve riddles and complete challenges as the clock ticks in your quest to complete the mission at hand. Perfect for all ages and physical abilities, Escape Rooms are great for just about everyone. So gather your wit, your team of friends, family, or neighbors, and your sense of adventure for this exceptional, intellectual experience! Want to learn more? Check out our blog for a deeper look into the world of escape rooms.
What is your pricing?

The cost for each ~60-minute escape room adventure is $99 for the first two players and $30 for each additional participant. Groups of 8-12 save $20. Groups of 12+ $30/person. There is a $139 minimum rate on weekends (Friday-Sunday) and holiday weeks which applies to groups of 2-3.
Do we need reservations?

Yes. Reservations are first come, first served and can be scheduled 3 hours to 3 months in advance. Many requests outside of these windows can be accommodated by emailing REACTrooms@gmail.com or calling 860-370-5415.
Will others be joining my group?

No. All of our games are private rooms meaning no one else may join your group.
How many people can I bring?

Our theatre quality, multi-room sets are some of the largest in the Northeast and can comfortably accommodate up to 10 players at one time. Bookings can be made for as few as 2 players but our games play best with 4 or more.
Is there an age limit?

Our Adventures are recommended for ages 10 and up. However, children as young as 6 have actively participated. Participants under the age of 18 must provide a waiver signed by a parent or guardian.
Are we really locking in a room? Is it scary?

No and No. All of our multi-room Adventures have separate entrances and exits and are handicap accessible. The door you enter through remains unlocked throughout the duration of your game. Our rooms are designed to thrill and challenge but not outright scare you. While some themes may take on elements of the macabre (mood lighting, set decorations, storyline), we don't use any haunted house type scares, pyrotechnics or live actors.
Q: When should we arrive at REACT Escape Rooms and what if we are running late?

We recommend that you and your team arrive at least 15 minutes before your scheduled booking time. This allows for a smooth check-in process, an introduction to the rules, and any necessary briefings so you can start your escape experience on time and without any rush. If you find that you are running late, please call us as soon as possible. Depending on availability and scheduling constraints, we will do our best to accommodate you, but please note that your game time may be reduced to avoid impacting other bookings.
What is your cancellation policy?

Our flexible cancellation policy allows you to book worry free. Changes to existing reservations including day, time, and number of people can easily be made by clicking on the View/Change button in your confirmation email. Is a member of your group infamously unreliable? No need to worry. We adjust the total number of participants at the time of your booking so you're only charged for those that show... and for any extras that may tag along. If you are feeling ill, PLEASE STAY HOME! We will happily give you a refund.