FREQUENTLY ASKED QUESTIONS

An escape room is an immersive, interactive adventure where players work together to solve puzzles, uncover clues, and complete a mission within a set time limit—usually 60 minutes. At REACT Premium Escape Rooms, our experiences go beyond traditional games with multi-room adventures, cinematic storytelling, and custom-designed challenges that test communication, teamwork, and problem-solving skills. Perfect for friends, families, team building events, and celebrations, escape rooms offer a fun and exciting way to connect and think creatively under pressure.

Active Entertainment is a new category of immersive experiences that require participation rather than observation. Instead of sitting back and watching, guests explore environments, solve challenges, and work together to shape what happens next. At REACT Premium Escape Rooms, every adventure is designed so you don’t just see the story — you live it.

Our pricing is simple and transparent — no hidden fees, no surprises. Rates are based on the number of players in your group, so you only pay for who’s actually playing. To reserve your adventure, we require just a $29 refundable deposit, with the remaining balance due on the day of your game. We have a 2-player minimum charge: • Weekdays: $99 minimum • Weekends (Friday–Sunday): $139 minimum After the minimum, pricing adjusts based on your final group size, $30/per person. Groups of 8-12 save $20. Groups of 12+ save $40. Not sure how many people will attend? No problem. You can easily update your group size anytime using the View/Change button in your confirmation email, and we’ll adjust your total at check-in so you’re only charged for who shows up (plus any last-minute additions). This flexible pricing makes it easy to plan team building events, birthday parties, and group outings without stress — just book, show up, and enjoy your adventure.

Yes. Reservations are first come, first served and can be scheduled 3 hours to 3 months in advance. Many requests outside of these windows can be accommodated by emailing REACTrooms@gmail.com (REACTrooms@gmail.com)or calling 860-370-5415.

Yes! All of our escape rooms are 100% private. You will never be paired with strangers — your group gets exclusive access to your game space for the entire experience.

Our escape rooms are designed to accommodate a wide range of group sizes—from small teams to large celebrations. At REACT Premium Escape Rooms, we’ve proudly hosted large groups of 100+ players, making us one of the best options in New England for big events, team building, and group outings. Not sure exactly how many people will attend? No problem. You can easily update your group size by clicking the View/Change button in your confirmation email. This allows you to adjust the number of players 12 hours before your booking, so you’re only charged for who actually shows up (plus any last-minute additions who want to join the fun). Whether you're planning a corporate event, birthday party, or just a night out with friends, we make it easy and flexible to book the perfect group experience.

At REACT Premium Escape Rooms, we are proud to be an inclusive, all-ages experience. While many escape rooms place strict age limits on their games, we welcome players of every age. Over the years, we’ve hosted families with babies, toddlers, elementary-aged kids, teens, and adults, and everyone finds something exciting to enjoy. Our adventures are designed primarily for older kids and adults, but younger children are always welcome to join the experience. We do ask that parents or guardians remain responsible for supervising their younger children throughout the game. While little ones may not actively solve puzzles, they still love exploring the sets, following the story, and being part of the adventure. Whether they’re helping, observing, or just soaking it all in, they’re absolutely welcome here. For everyone’s safety, children should stay with their group at all times and avoid running or climbing on set pieces.

No and no. At REACT Premium Escape Rooms, you are never actually locked inside. All of our multi-room escape adventures feature separate entrances and exits, and every door remains unlocked throughout your game. Our facility is fully accessible, so players can exit at any time if needed. While our escape rooms are designed to be immersive and exciting, they are not meant to be scary. Some themes may include moody lighting, detailed set design, or suspenseful storylines, but we do not use haunted house elements, live actors, jump scares, pyrotechnics, or anything intended to frighten you. Want to learn more about how our multi-room experiences work? Check out our blog post on multi-room escape adventures (https://www.reactescaperooms.com/post/multi-room-and-immersive-escape-rooms-in-connecticut)to see what makes REACT different from traditional escape rooms.

We recommend arriving 15 minutes before your scheduled booking time. This gives us plenty of time to check your group in, go over the rules, and provide a quick briefing so you can jump straight into your adventure feeling relaxed and ready. Running late? We get it—life happens. If you think you’ll be behind, please call us as soon as possible. We’ll always do our best to accommodate you when we can. That said, to stay fair to other groups and keep the schedule running smoothly, your game time may be shortened if you arrive late. Our goal is to be the friendliest and most flexible escape room around while still delivering a top-notch experience for everyone. Arriving on time helps us do exactly that—for you and for the groups after you.

At REACT Premium Escape Rooms, we make booking easy and stress-free. With our flexible reservation policy and a $29 refundable deposit, you can plan your adventure with confidence. Need to make a change? Updating your reservation is simple—just click the View/Change button in your confirmation email to adjust your date, time, or group size. Have a friend who’s famously unreliable? No problem. We adjust your final headcount at the time of your booking, so you’re only charged for the players who show up—and any last-minute additions who decide to join the fun. Feeling under the weather? Please stay home. Your health matters to us, and we’ll happily provide a refund so you can reschedule when you’re feeling better. No hidden fees. No stress. Just flexible booking and unforgettable adventures.